Privacy Policy
At BetVibe India, your privacy is our priority. This Privacy Policy explains what information we collect, why we collect it, and how we store, use, and protect it when you use our platform.
Information We Collect
We collect data you provide directly, such as during account creation and verification. This may include identity documents, contact details, and payment information.
We also collect technical information automatically, including IP address, device type, browser details, and system data, to ensure smooth functionality and improve user experience.
Occasionally, we may obtain information from trusted third parties, such as payment providers, to comply with regulatory requirements and secure transactions.
Legal Basis for Data Processing
Your data is collected under the contract you accept when registering with BetVibe India. Additionally, we comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, which require certain personal and payment information to be collected legally.
How We Use Your Data
Your information helps us:
- Verify that you meet age and eligibility requirements
- Fulfill legal obligations, including AML and KYC compliance
- Provide effective customer support
- Enhance platform performance and user experience
- Promote responsible gambling by monitoring usage patterns
Sharing Your Information
We may share your personal data with:
- BetVibe India group companies and service providers (e.g., payment processors, game providers)
- Regulators, law enforcement agencies, and licensing authorities as required for compliance
- Fraud prevention and dispute resolution partners
Data Security
BetVibe India employs robust security measures, including TLS encryption, firewalls, intrusion detection, and access restrictions. Only authorized personnel have access to your sensitive information, and our security team continuously monitors systems to prevent breaches.
Data Retention
Your personal data is retained as long as necessary for legal compliance, operational purposes, or as otherwise permitted by law. You may request deletion of your information where allowed.
Your Rights
You have the right to:
- Access the information we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data when no longer required
- Restrict processing of your information
- Submit complaints to your local data protection authority
BetVibe India is committed to safeguarding your information while providing a secure, reliable, and responsible online gaming experience.